Every point-of-sale can send an order to the kitchen. No matter the POS system, it seems that each one does the same thing. Yes, SpotOn has similar front-of-house features to other systems. A major difference when it comes to point-of-sale is what’s under the hood. POS systems like SpotOn are now packed with features to simplify operations and streamline service. Let’s take a look at 5 innovative features included with SpotOn Restaurant POS.
Automated Email Reports
An important part of running a business: keeping up with daily reports. It’s more common than not that restaurant owners may not have time to check their reports. Worse, some may not do it at all! Keeping track of daily sales, product mixes, and labor information is incredibly vital when running a restaurant. SpotOn’s back-office has an automated report feature that will make any restaurateur happy.
The automated report feature, better known as a ‘subscription’, allows restaurant owners to schedule reports to be sent to their email inbox. Now SpotOn users can simply check their important numbers in their inbox rather than having to access their back-office. Plus, reports can be sent to any email. Automate sales data to bookkeepers and accountants to make number crunching easier.
Real-Time Manager Alerts
SpotOn has a ton of actionable data features. Still, having real-time information is just as important. Scouring weekly reports to keep track of comps, voids, and discounts can be daunting. Additionally, employees that hand these out on a whim can cost a restaurant money. Even more, employees that perform this act too often could be stealing from the business. SpotOn users can instead program real-time manager alerts. Now, restaurateurs can take action if suspicious of voids and comps. Simply program which actions to receive alerts on and get peace of mine whenever that act is executed by staff.
Front-Of-House Programming
Legacy point-of-sale users will love this. How often have you had to change a menu item during a busy dinner rush? Nothing is worse than going to your office, logging into the POS, editing an item and then hard refreshing the system. Refreshing a POS system can seriously affect an ongoing service. Furthermore, it can be time consuming for management.
SpotOn’s front-of-house programming features drastically simplify menu editing. Management can still control their menu from the back office suite. An improvement for legacy POS users, though, comes from SpotOn’s front-of-house. Now, restaurant managers can hold down an item and access its features. These include the item name, price, description, and more. Simply make your edits on the front-of-house, press save, and the item will receive a live-time update without a service disrupting refresh.
Cloud Menu Management
Speaking of menu changes, legacy point-of-sale users know the daunting task of updating all their menus. Legacy POS products can have different databases for front-of-house and online ordering. Reconciling the two can be a daunting task. Even more cumbersome is working with a non-integrated online ordering system. Making changes in the point-of-sale database separate from the online ordering one can create havoc for managers and restaurant owners.
SpotOn’s cloud database quells that chaos – fast. Its cloud database manages all menus, including front-of-house, online ordering, mobile ordering, and handhelds. Why is this a big deal? For starters, all of your menu items will be in sync. Management no longer has to reconcile several different databases. This can be a major time saver and reallocate management to better use their time elsewhere. Imagine if management could save one hour per week thanks to a cloud database like SpotOn’s? What is saving 52 hours per year to you and your staff? Add it up and it’s a huge return on investment.
Dual Pricing
A major return on investment for restaurants, too is dual pricing. Dual pricing is one of SpotOn’s most important features in 2023. What exactly is it and how does it help restaurant owners?
Dual pricing allows restaurants to save big on credit card processing. It is similar to surcharging but varies in its approach. Surcharging applies an additional service fee to a customer’s check. This service fee is intended to pay for your monthly credit card processing statement (or close to it). The additional fee has to be listed at the bottom of the receipt. Some restaurants have applied 4% surcharges to their customers’ receipts. This can upset customers and lead to bad publicity.
SpotOn users that implement dual pricing take a different approach. Instead of adding in an additional surcharge, SpotOn programs it into the menu prices. A customer will receive their bill with the dual pricing charge built into the total price. Underneath the total price line is a second line that reads ‘Pay with Cash’. This line provides a discount equivalent to the dual pricing fee. This incentivizes the customer to pay with cash in order to receive their discount. More customers are positively receptive to this rather than surcharging.
SpotOn Is a Feature Rich POS
Automated email reports. Real-time manager alerts. Front-of-house programming. Cloud database management. Dual pricing. These are only five of a ton of features SpotOn users can benefit from. Even better, they can receive on-site live day training from POS Philly. Want to see how these features can help your restaurant? Contact us today and get your free consultation.